Introduction

At The Foundry, we are committed to providing high-quality services and products to our clients. Due to the nature of our offerings, which include digital downloads and customized services, all sales are final. Please review The Foundry Refunds and Returns policy below for more details.

1. Services

1.1. Non-Refundable Services

All services provided by The Foundry are tailored to meet the specific needs and requirements of our clients. As such, once a service has been purchased, we do not offer refunds. This includes, but is not limited to:

• Consultation fees
• Editing and proofreading services
• Marketing and branding services
• Custom content creation
• Any other bespoke services provided by our team

1.2. Service Satisfaction

We strive to ensure that our clients are fully satisfied with the services we provide. If you have any concerns or issues with the service you received, please contact us at erin.wordsmith@gmail.com so that we can address your concerns and work towards a satisfactory resolution.

2. Digital Downloads

2.1. Non-Refundable Products

Due to the immediate and irrevocable nature of digital downloads, all sales of downloadable products are final. This includes, but is not limited to:

• eBooks
• Downloadable video series
• Digital guides and resources
• Any other digital content provided by The Foundry

2.2. Access and Technical Issues

If you experience any technical difficulties accessing your digital download, please contact us at erin.wordsmith@gmail.com within 14 days of purchase. We will work with you to resolve any access issues or provide alternative means to access your purchased content.

3. Exceptions

We understand that exceptional circumstances may arise. In rare cases, and at our sole discretion, we may consider a refund or credit. If you believe your situation warrants an exception, please contact us at erin.wordsmith@gmail.com with detailed information regarding your request.

4. Contact Us

If you have any questions about this Refunds and Returns Policy, please do not hesitate to contact us:

The Foundry
erin.wordsmith@gmail.com

Conclusion

By purchasing our services or digital products, you acknowledge that you have read and agree to The Foundry Refunds and Returns Policy. We appreciate your understanding and thank you for choosing The Foundry.